Introduction

Welcome to the documentation for the Clearstream API. You can use our API to integrate third-party tools and applications with your Clearstream account.

Our API is under active development, and we plan to release more functionality. If there are specific features that you need, please contact our support department.

Adherence to our terms & conditions is a requirement for using our API.

Basics

The Clearstream API is organized following REST standards. All requests return properly-formatted JSON.

All API endpoints begin with: https://api.getclearstream.com/v1/

Authentication

# With curl, you can pass your API key as a header:
curl "https://api.getclearstream.com/v1/account"
  -H "X-Api-Key: ABCDEFG123"

Clearstream uses API keys in order to grant access to the API. You can register an API key from inside your account.

You should keep your API keys private, and store them securely. API keys have full access to your account and are 'owned' by the account owner. Therefore, all actions that are tied to a specific user, such as sending replies, are performed as if the account owner were performing them.

Your API key must be included in all API requests to the server in a header that looks like the following:

X-Api-Key: YOUR-API-KEY

API keys are tied to a single account and only have access to that account. However, owners of accounts with subaccounts have the ability to create API keys that can also access subaccounts. To specify which account/subaccount to use when interacting with the API, include the following header in the request:

X-Account-Id: YOUR-ACCOUNT-ID

Errors

If a request returns an HTTP status code of 200 (or anything in the 2xx range), you can assume the request was properly received and processed.

Otherwise, there was an error. The table below shows the possible errors and what they mean.

Status	Meaning
400	Bad Request -- There was something wrong with your request.
401	Unauthorized -- Your API key is incorrect.
403	Forbidden -- You do not have access to the requested resource.
404	Not Found -- The specified resource could not be found.
405	Method Not Allowed -- You tried to access a resource with an invalid method.
422	Unprocessable Entity -- Your request did not pass validation. Check the parameters you passed.
429	Too Many Requests -- You've made too many API requests in a short time.
500	Internal Server Error -- There was an issue on our end. Try your request again.
503	Service Unavailable -- The API is offline for maintenance. Try again later.

Rate Limits

Most endpoints have a rate limit of 120 requests per 60 seconds. If a request returns an HTTP status code of 429, you have hit the rate limit and should throttle your requests.

Text Messages

Text messaging as a technology has certain idiosyncrasies, which you should be aware of when using the API.

Allowed characters

Text messages can include essentially any character in the USC-2 character set, including emojis. Keep in mind that using characters outside the GSM 7-bit character set (such as emojis or non-English characters) reduces the character limit and may use more credits (see below).

Character limits & credits

A standard text message under 160 characters uses 1 credit. Longer texts or texts containing certain characters may use more credits.

The maximum length of a text message is 459 characters. However, if the text includes any character outside the GSM 7-bit character set (such as emojis or non-English characters) the maximum length is 201 characters.

See the charts below, or use this handy calculator we created.

Text Messages Containing Plain Text Only (GSM-7)

Number of characters	Credits used
0-160	1
161-306	2
307-459	3

Text Messages Containing Special Characters (USC-2)

Number of characters	Credits used
0-70	1
71-134	2
135-201	3

MMS

A text with an image (MMS) will always use 3 credits, regardless of its length.

Double Counting

Some characters, such as newer emojis and certain GSM 7-bit characters (shown below), require more bytes to encode and therefore are counted twice. We recommend using our handy calculator if you need to ensure your text message stays under a certain limit.

Character	Name	Length
`^`	Caret	2
`\|`	Vertical Bar	2
`{`	Curly Bracket Open	2
`}`	Curly Bracket Close	2
`[`	Square Backet Open	2
`]`	Square Bracket Close	2
`~`	Tilde	2
`\`	Backslash	2

Changelog

We routinely make additions to the API based on customer requests. Breaking changes to documented API endpoints and data will only be made in exceptional circumstances, such as security issues or bug fixes.

2022-10-19

The attribute thread was added to the text.received webhook.

2022-06-28

The create thread endpoint longcode parameter was renamed to number to allow specifying either a longcode or shortcode. (To avoid a breaking change, longcode is still accepted.)

2022-05-25

The send a text endpoint now supports sending to multiple numbers.

2022-03-29

The behavior of the parameter override_optouts was changed for the send a text endpoint, as well as for the Incoming Text and Keyword Used webhook responses. Passing override_optouts=true will no longer change the status of an existing subscriber.

2022-03-03

The parameter include_subaccounts was added to the opt-out subscriber endpoint to allow easily opting-out a subscriber from all accounts.

2022-01-25

The attribute subscriber was added to the Incoming Text webhook payload.

2022-01-22

The parameter status was added to the update subscriber endpoint to allow easily updating the opt-in status of an existing subscriber.

2021-12-23

A new endpoint was added to allow creating & updating multiple subscribers in a single request:

Create/Update Multiple Subscribers

2021-12-06

The parameter use_default_header is now accepted in JSON responses to the Incoming Text and Keyword Used webhooks.

2021-11-28

The parameter use_default_header was added to the send message endpoint and send text endpoint to allow sending texts with an account's default header, rather than passing it in the request.

2021-07-20

A new endpoint was added to get the numbers an account can send from:

View All Numbers

The attribute locked was added to the view all lists and view a list endpoints. Lists can also now be filtered by whether they are locked.

The lists parameter is now optional for the create a subscriber endpoint. Subscribers can now be created and opted-in without being added to a list.

Customer support approval is no longer needed to disable the double opt-in process for the create a subscriber endpoint .

2021-07-01

The parameter number was added to the send message endpoint to allow specifying the number to use when sending a message.

2021-04-20

The attribute media was added to the text.received, text.failed, and message.report webhooks. The attribute user was added to the message endpoints. The attribute user was updated to return null instead of an empty array for the inbox endpoints.

2021-04-13

The attributes ccb_group_id, rock_group_id, last_synced_at, and created_at were added to all list endpoints. The undocumented linked_to attribute was removed from all list endpoints.

2021-03-02

The character limit for outgoing texts was raised and support for emojis & non-English characters was added. Review character limits & credits.

2021-02-24

The parameter force_delete was removed from the delete list endpoint as subscriber statuses are no longer affected when deleting a list. The attribute credits_used was added to messages.

2021-02-17

The datetime attribute updated_at for a subscriber was adjusted to update whenever a subscriber is added to or removed from a list, whether through the API or web app.

2020-11-11

Webhook requests now include a simple way to authenticate the request.

2020-11-03

The Incoming Text webhook may now ingest a JSON response to trigger a text message reply.

The boolean attribute production was added to all webhook payloads.

2020-09-29

The parameter override_optouts was changed to default to false for the create subscriber endpoint.

2020-08-12

The parameters double_optin and override_optouts were added to the create subscriber endpoint.

2020-05-28

Rate limits were increased to 120 requests per minute for most endpoints.

2020-05-20

API keys may now optionally access subaccounts.

2020-05-14

A new endpoint was added to facilitate sending one-off text messages to phone numbers that may or may not be subscribed:

Send a Text

2020-05-13

Two new webhooks were added to be notified of incoming texts and failed outgoing texts:

Incoming Text
Text Failed To Send

2020-04-30

A new endpoint was added to get statistics about replies to a specific message:

Message Replies

2020-04-27

A unique_numbers parameter was added to the statistics endpoints to restrict statistical data to unique mobile numbers. An archived parameter was added to the threads endpoint to allow accessing archived threads.

2020-03-18

Two new endpoints were added to facilitate adding/removing subscribers to/from lists:

Add Subscriber to a List
Remove Subscriber from a List

A lists parameter was added to the update subscriber endpoint to allow updating a subscriber's lists.

2020-01-14

A new endpoint was added to allow creating a new thread:

Create a Thread

The parameters text, full_name, and mobile_number were added to the threads endpoint to improve search capability.

2019-12-10

The attribute joined_at was added to the list subscribers endpoint and subscribers endpoint. The attributes opted_in_at and opted_out_at were added to the subscribers endpoint.

2019-10-28

Five new endpoints were added for accessing statistical data:

Total Subscribers
Opt-ins & Opt-outs
Incoming & Outgoing Texts
Keyword Uses (All)
Keyword Uses (Single)

2019-05-08

The character limit for sending a message was increased to 320.

Account

View Account

curl "https://api.getclearstream.com/v1/account"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "business": "The Early Church",
    "status": "ACTIVE",
    "phone": "+12005551234",
    "credits": 2000,
    "total_subscribers": 2030,
    "collect_emails": false,
    "next_billing_date": "2016-07-01",
    "plan": {
      "name": "$29",
      "cost": 29,
      "credits": 500,
      "keywords": 2
    },
    "stats": {
      "timezone": "UTC",
      "opt_ins": {
        "past_7_days": {
          "total": 115,
          "chart": {
            "day": {
              "2016-06-01": 15,
              "2016-06-02": 12,
              "2016-06-03": 10,
              "2016-06-04": 20,
              "2016-06-05": 23,
              "2016-06-06": 21,
              "2016-06-07": 14
            }
          }
        },
        "past_month": {
          "total": 430
        }
      },
      "opt_outs": {
        "total": 250,
        "rate": 0.05
      },
      "messages": {
        "total": 120,
        "this_week": {
          "total": 2
        },
        "this_month": {
          "total": 4
        },
        "this_year": {
          "total": 40
        }
      }
    }
  }
}

This endpoint retrieves your account details.

HTTP Request

GET https://api.getclearstream.com/v1/account

Parameters

Parameter	Type	Required	Default	Description
timezone	string	false	UTC	If specified, statistical data respects the given timezone. Must be a valid, supported timezone.
include_stats	boolean	false	true	Whether to include the `stats` property with statistics.

Update Account

curl -X PATCH "https://api.getclearstream.com/v1/account"
  -H "X-Api-Key: ABCDEFG123"
  -d "business=The Early Church Youth"

{
  "data": {
    "business": "The Early Church Youth",
    "status": "ACTIVE",
    "phone": "+12005551234",
    "credits": 2000,
    "total_subscribers": 2030,
    "collect_emails": false,
    "next_billing_date": "2016-07-01",
    "plan": {
      "name": "$29",
      "cost": 29,
      "credits": 500,
      "keywords": 2
    },
    "stats": {
      "opt_ins": {
        "past_7_days": {
          "total": 115,
          "chart": {
            "timezone": "UTC",
            "day": {
              "2016-06-01": 15,
              "2016-06-02": 12,
              "2016-06-03": 10,
              "2016-06-04": 20,
              "2016-06-05": 23,
              "2016-06-06": 21,
              "2016-06-07": 14
            }
          }
        },
        "past_month": {
          "total": 430
        }
      },
      "opt_outs": {
        "total": 250,
        "rate": 0.05
      },
      "messages": {
        "total": 120,
        "this_week": {
          "total": 2
        },
        "this_month": {
          "total": 4
        },
        "this_year": {
          "total": 40
        }
      }
    }
  }
}

This endpoint updates your basic account information. Only the parameters that are passed are updated.

HTTP Request

PATCH https://api.getclearstream.com/v1/account

Parameters

Parameter	Type	Required	Description
business	string	false	The name of your church or organization.
phone	string	false	Phone number for your account.
collect_emails	bool	false	Whether your account should automatically collect email addresses from incoming texts.

Users

View All Users

curl "https://api.getclearstream.com/v1/users"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": [
    {
      "email": "robert@theearly.church",
      "name": "Robert",
      "image": null,
      "email_notifications": {
        "incoming_reply": true,
        "opt_in": true,
        "opt_out": false,
        "keyword_use": false,
        "message_fail": false,
        "weekly_report": false
      },
      "push_notifications": {
        "incoming_reply": true
      },
      "timezone": "America/New_York",
      "owner": true,
      "role": "owner"
    },
    {
      "email": "sue@theearly.church",
      "name": "Sue",
      "image": null,
      "email_notifications": {
        "incoming_reply": true,
        "opt_in": true,
        "opt_out": false,
        "keyword_use": false,
        "message_fail": false,
        "weekly_report": false
      },
      "push_notifications": {
        "incoming_reply": true
      },
      "timezone": "America/New_York",
      "owner": false,
      "role": "editor"
    }
  ]
}

This endpoint retrieves a listing of all users of your account.

HTTP Request

GET https://api.getclearstream.com/v1/users

View a User

curl "https://api.getclearstream.com/v1/users/sue@theearly.church"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "email": "sue@theearly.church",
    "name": "Sue",
    "image": null,
    "email_notifications": {
      "incoming_reply": true,
      "opt_in": true,
      "opt_out": false,
      "keyword_use": false,
      "message_fail": false,
      "weekly_report": false
    },
    "push_notifications": {
      "incoming_reply": true
    },
    "timezone": "America/New_York",
    "owner": false,
    "role": "editor"
  }
}

This endpoint retrieves details for the specified user.

HTTP Request

GET https://api.getclearstream.com/v1/users/<email>

Lists

View All Lists

curl "https://api.getclearstream.com/v1/lists"
  -H "X-Api-Key: ABCDEFG123"

{
  "count": 2,
  "total": 2,
  "current_page": 1,
  "pages": 1,
  "limit": 100,
  "data": [
    {
      "id": 1000,
      "name": "Entire Church",
      "subscriber_count": 2000,
      "locked": false,
      "pco_list_id": null,
      "ccb_group_id": null,
      "rock_group_id": null,
      "last_synced_at": null,
      "created_at": "2021-01-01T10:00:09+00:00"
    },
    {
      "id": 1001,
      "name": "Group Leaders (imported from PCO)",
      "subscriber_count": 30,
      "locked": true,
      "pco_list_id": "100",
      "ccb_group_id": null,
      "rock_group_id": null,
      "last_synced_at": "2021-01-02T10:00:10+00:00",
      "created_at": "2021-01-01T10:00:10+00:00"
    },
    {
      "id": 1002,
      "name": "New To Church (imported from CCB)",
      "subscriber_count": 180,
      "locked": true,
      "pco_list_id": null,
      "ccb_group_id": "200",
      "rock_group_id": null,
      "last_synced_at": "2021-01-01T11:00:00+00:00",
      "created_at": "2021-01-01T10:00:11+00:00"
    },
    {
      "id": 1003,
      "name": "Parents of Toddlers (imported from Rock RMS)",
      "subscriber_count": 520,
      "locked": true,
      "pco_list_id": null,
      "ccb_group_id": null,
      "rock_group_id": "300",
      "last_synced_at": "2021-01-02T11:00:12+00:00",
      "created_at": "2021-01-01T10:00:12+00:00"
    }
  ]
}

This endpoint retrieves a listing of all lists in your account. Results are paginated. You may cycle through the pages by adjusting the page and limit parameters.

HTTP Request

GET https://api.getclearstream.com/v1/lists

Parameters

Parameter	Type	Required	Default	Description
limit	integer	false	100	Limit the number of results per page.
page	integer	false	1	The page to show.
locked	string	false	any	Filter lists based on their locked status. Accepted options are `locked`, `not_locked`, and `any`.

View a List

curl "https://api.getclearstream.com/v1/lists/1000"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "id": 1000,
    "name": "Entire Church",
    "subscriber_count": 2000,
    "locked": false,
    "pco_list_id": null,
    "ccb_group_id": null,
    "rock_group_id": null,
    "last_synced_at": null,
    "created_at": "2021-01-01T10:00:09+00:00"
  }
}

This endpoint retrieves details for the specified list.

HTTP Request

GET https://api.getclearstream.com/v1/lists/<id>

Create a List

curl -X POST "https://api.getclearstream.com/v1/lists"
  -H "X-Api-Key: ABCDEFG123"
  -d "name=New List"

{
  "data": {
    "id": 1002,
    "name": "New List",
    "subscriber_count": 0,
    "pco_list_id": null,
    "ccb_group_id": null,
    "rock_group_id": null,
    "last_synced_at": null,
    "created_at": "2021-01-01T10:00:09+00:00"
  }
}

This endpoint creates a new list.

HTTP Request

POST https://api.getclearstream.com/v1/lists

Parameters

Parameter	Type	Required	Description
name	string	true	The name of the list to create. Must be unique for your account.

Update a List

curl -X PATCH "https://api.getclearstream.com/v1/lists/1002"
  -H "X-Api-Key: ABCDEFG123"
  -d "name=Updated List"

{
  "data": {
    "id": 1002,
    "name": "Updated List",
    "subscriber_count": 0,
    "pco_list_id": null,
    "ccb_group_id": null,
    "rock_group_id": null,
    "last_synced_at": null,
    "created_at": "2021-01-01T10:00:09+00:00"
  }
}

This endpoint updates the specified list.

HTTP Request

PATCH https://api.getclearstream.com/v1/lists/<id>

Parameters

Parameter	Type	Required	Description
name	string	true	The name of the list. Must be unique for your account.

Delete a List

curl -X DELETE "https://api.getclearstream.com/v1/lists/1002"
  -H "X-Api-Key: ABCDEFG123"

{
  "deleted": true,
  "id": 1002
}

This endpoint deletes the specified list. Deleting a list does not affect the opt-in status of subscribers that were in the list.

HTTP Request

DELETE https://api.getclearstream.com/v1/lists/<id>

View Subscribers For a List

curl "https://api.getclearstream.com/v1/lists/1000/subscribers"
  -H "X-Api-Key: ABCDEFG123"

{
  "count": 2,
  "total": 2,
  "current_page": 1,
  "pages": 1,
  "limit": 20,
  "data": [
    {
      "mobile_number": "+12005550000",
      "status": "ACTIVE",
      "first": "Jane",
      "last": "Doe",
      "full_name": "Jane Doe",
      "email": null,
      "created_at": "2019-01-01T12:00:00+00:00",
      "updated_at": "2019-01-01T12:00:00+00:00",
      "joined_at": "2019-01-01T12:00:00+00:00",
      "opted_in_at": "2019-01-01T12:00:00+00:00",
      "opted_out_at": null
    },
    {
      "mobile_number": "+12005550001",
      "status": "ACTIVE",
      "first": "John",
      "last": "Doe",
      "full_name": "John Doe",
      "email": null,
      "created_at": "2019-01-01T12:00:00+00:00",
      "updated_at": "2019-01-01T12:00:00+00:00",
      "joined_at": "2019-01-01T12:00:00+00:00",
      "opted_in_at": "2019-01-01T12:00:00+00:00",
      "opted_out_at": null
    }
  ]
}

This endpoint retrieves details for the subscribers contained in the specified list. Results are paginated. You may cycle through the pages by adjusting the page and limit parameters. You may also perform a search by passing any combination of first, last, full_name, and mobile_number parameters.

HTTP Request

GET https://api.getclearstream.com/v1/lists/<id>/subscribers

Parameters

Parameter	Type	Required	Default	Description
limit	integer	false	20	Limit the number of results per page.
page	integer	false	1	The page to show.
full_name	string	false	null	Search by full name. (Partial match is acceptable.)
first	string	false	null	Search by first name. (Partial match is acceptable.)
last	string	false	null	Search by last name. (Partial match is acceptable.)
mobile_number	string	false	null	Search by mobile number. (Partial match is acceptable.)
operator	string	false	'or'	If passing multiple search parameters, the operator to use. May be set to `or` or `and`.

Add Subscriber To a List

curl -X POST "https://api.getclearstream.com/v1/lists/1000/subscribers"
  -H "X-Api-Key: ABCDEFG123"
  -d "mobile_number=+12005550000"

{
  "data": {
    "mobile_number": "+12005550000",
    "status": "ACTIVE",
    "first": "Jane",
    "last": "Doe",
    "full_name": "Jane Doe",
    "email": null,
    "created_at": "2019-01-01T12:00:00+00:00",
    "updated_at": "2019-01-01T12:00:00+00:00",
    "joined_at": "2019-01-01T12:00:00+00:00",
    "opted_in_at": "2019-01-01T12:00:00+00:00",
    "opted_out_at": null
  }
}

This endpoint adds an already existing subscriber to the specified list.

A subscriber that has opted-out (and therefore has a status of OPTOUT) may not be added to a list. Lists that are locked cannot be modified.

HTTP Request

POST https://api.getclearstream.com/v1/lists/<id>/subscribers

Parameters

Parameter	Type	Required	Description
mobile_number	string	true	The mobile number of the subscriber to add to the list. Should be in E.164 format.

Remove Subscriber from a List

curl -X DELETE "https://api.getclearstream.com/v1/lists/1000/subscribers/+12005550000"
  -H "X-Api-Key: ABCDEFG123"

{
  "deleted": true,
  "mobile_number": "+12005550000",
  "list_id": 1000
}

This endpoint removes an existing subscriber from the specified list.

HTTP Request

DELETE https://api.getclearstream.com/v1/lists/<id>/subscribers/<number>

Subscribers

View All Subscribers

curl "https://api.getclearstream.com/v1/subscribers"
  -H "X-Api-Key: ABCDEFG123"

{
  "count": 2,
  "total": 2,
  "current_page": 1,
  "pages": 1,
  "limit": 20,
  "data": [
    {
      "mobile_number": "+12005551000",
      "status": "ACTIVE",
      "first": "Jane",
      "last": "Doe",
      "full_name": "Jane Doe",
      "email": null,
      "lists": [
        {
          "id": 1000,
          "name": "Entire Church",
          "joined_at": "2019-01-01T12:00:00+00:00"
        }
      ],
      "created_at": "2019-01-01T12:00:00+00:00",
      "updated_at": "2019-01-01T12:00:00+00:00",
      "opted_in_at": "2019-01-01T12:00:00+00:00",
      "opted_out_at": null
    },
    {
      "mobile_number": "+12005551001",
      "status": "ACTIVE",
      "first": "John",
      "last": "Doe",
      "full_name": "John Doe",
      "email": null,
      "lists": [
        {
          "id": 1000,
          "name": "Entire Church",
          "joined_at": "2019-01-01T12:00:00+00:00"
        }
      ],
      "created_at": "2019-01-01T12:00:00+00:00",
      "updated_at": "2019-01-01T12:00:00+00:00",
      "opted_in_at": "2019-01-01T12:00:00+00:00",
      "opted_out_at": null
    }
  ]
}

This endpoint retrieves details of all subscribers in your account. Results are paginated. You may cycle through the pages by adjusting the page and limit parameters. You may also perform a search by passing any combination of first, last, full_name, and mobile_number parameters.

HTTP Request

GET https://api.getclearstream.com/v1/subscribers

Parameters

Parameter	Type	Required	Default	Description
limit	integer	false	20	Limit the number of results per page.
page	integer	false	1	The page to show.
status	string	false	active	Filter subscribers based on their status. Accepted options are `active`, `inactive`, `optout`, and `any`.
full_name	string	false	null	Search by full name. (Partial match is acceptable.)
first	string	false	null	Search by first name. (Partial match is acceptable.)
last	string	false	null	Search by last name. (Partial match is acceptable.)
mobile_number	string	false	null	Search by mobile number. (Partial match is acceptable.)
operator	string	false	'or'	If passing multiple search parameters, the operator to use. May be set to `or` or `and`.

View a Subscriber

curl "https://api.getclearstream.com/v1/subscribers/+12005551000"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "mobile_number": "+12005551000",
    "status": "ACTIVE",
    "first": "Jane",
    "last": "Doe",
    "full_name": "Jane Doe",
    "email": null,
    "lists": [
      {
        "id": 1000,
        "name": "Entire Church",
        "joined_at": "2019-01-01T12:00:00+00:00"
      }
    ],
    "created_at": "2019-01-01T12:00:00+00:00",
    "updated_at": "2019-01-01T12:00:00+00:00",
    "opted_in_at": "2019-01-01T12:00:00+00:00",
    "opted_out_at": null
  }
}

This endpoint retrieves details for the specified subscriber.

HTTP Request

GET https://api.getclearstream.com/v1/subscribers/<number>

Create a Subscriber

curl -X POST "https://api.getclearstream.com/v1/subscribers"
  -H "X-Api-Key: ABCDEFG123"
  -d "mobile_number=+12005551002"
  -d "lists=1000,1001"

{
  "data": {
    "mobile_number": "+12005551002",
    "status": "INACTIVE",
    "first": null,
    "last": null,
    "full_name": null,
    "email": null,
    "lists": [
      {
        "id": 1000,
        "name": "Entire Church",
        "joined_at": "2019-01-01T12:00:00+00:00"
      },
      {
        "id": 1001,
        "name": "Staff",
        "joined_at": "2019-01-01T12:00:00+00:00"
      }
    ],
    "created_at": "2019-01-01T12:00:00+00:00",
    "updated_at": "2019-01-01T12:00:00+00:00",
    "opted_in_at": null,
    "opted_out_at": null
  }
}

This endpoint creates a new subscriber and adds them to the specified list(s).

DOUBLE OPT-IN By default, when creating a new subscriber, they will immediately receive a text requiring them to confirm their opt-in. You are able to disable this "double opt-in" by including double_optin=false with your request.

If a subscriber has opted-out from your account, you will not be able to opt-in the subscriber again using the API. However, the override_optouts parameter is available for accounts using dedicated shortcodes.

HTTP Request

POST https://api.getclearstream.com/v1/subscribers

Parameters

Parameter	Type	Required	Default	Description
mobile_number	string	true	null	The mobile number of the subscriber to create. Must be in E.164 format.
lists	string	false	null	Comma-separated string of list IDs to add the subscriber to.
first	string	false	null	The first name of the subscriber.
last	string	false	null	The last name of the subscriber.
email	string	false	null	The email address of the subscriber.
autoresponse_header	string	false	null	Header for the autoresponse text that a subscriber should receive after confirming their opt-in. If `double_optin` is `false` the autoresponse text will send immediately. Should be the name of your church or organization. Can contain only GSM 7-bit characters. Required if `autoresponse_body` is supplied.
autoresponse_body	string	false	null	Body for the autoresponse text that a subscriber should receive after confirming their opt-in. If `double_optin` is `false` the autoresponse text will send immediately. Together, the `autoresponse_header` and `autoresponse_body` cannot exceed the text message character limit. Required if `autoresponse_header` is supplied.
double_optin	boolean	false	true	Whether to send a confirmation text before opting-in the subscriber.
override_optouts	boolean	false	false	Whether to opt-in the subscriber even if they are opted-out. *This option is only available for accounts using a dedicated shortcode.

Update a Subscriber

curl -X PATCH "https://api.getclearstream.com/v1/subscribers/+12005551002"
  -H "X-Api-Key: ABCDEFG123"
  -d "first=Bob"
  -d "last=Doe"
  -d "email=bob@theearly.church"

{
  "data": {
    "mobile_number": "+12005551002",
    "status": "ACTIVE",
    "first": "Bob",
    "last": "Doe",
    "full_name": "Boe Doe",
    "email": "bob@theearly.church",
    "lists": [
      {
        "id": 1000,
        "name": "Entire Church",
        "joined_at": "2019-01-01T12:00:00+00:00"
      },
      {
        "id": 1001,
        "name": "Staff",
        "joined_at": "2019-01-01T12:00:00+00:00"
      }
    ],
    "created_at": "2019-01-01T12:00:00+00:00",
    "updated_at": "2020-01-01T12:30:00+00:00",
    "opted_in_at": "2019-01-01T12:00:00+00:00",
    "opted_out_at": null
  }
}

This endpoint updates the specified subscriber.

HTTP Request

PATCH https://api.getclearstream.com/v1/subscribers/<number>

Parameters

Parameter	Type	Required	Description
first	string	false	The first name of the subscriber.
last	string	false	The last name of the subscriber.
email	string	false	The email address of the subscriber.
lists	string	false	Comma-separated string of list IDs. If you pass this parameter, the subscriber will be added to the lists you specify and removed from all other lists. (Lists that are locked will be ignored. If the subscriber is opted-out, this field will be ignored.)
status	string	false	If you wish to update the subscriber's opt-in status, you can pass `ACTIVE` to opt them in, or `OPTOUT` to opt them out. *Note that opted-out subscriber can only be opted-in again via the API if your account uses a dedicated shortcode.

Opt-Out a Subscriber

curl -X DELETE "https://api.getclearstream.com/v1/subscribers/+12005551002"
  -H "X-Api-Key: ABCDEFG123"

{
  "deleted": true,
  "mobile_number": "+12005551002"
}

This endpoint opts-out the specified subscriber and removes them from all lists.

HTTP Request

DELETE https://api.getclearstream.com/v1/subscribers/<number>

Parameters

Parameter	Type	Required	Default	Description
include_subaccounts	bool	false	false	If `true`, the subscriber will be opted-out of all subaccounts as well. *This parameter can only be used when making the request to the main account.

Create/Update Multiple Subscribers

curl -X POST "https://api.getclearstream.com/v1/subscribers/batch"
  -H "Content-Type: application/json"
  -H "X-Api-Key: ABCDEFG123"
  -d '{
  "data":[
    {
      "mobile_number":"+12005550000",
      "lists": [
        1000
      ]
    },
    {
      "mobile_number": "+12005551111",
      "first": "Jane",
      "last": "Doe",
      "email":"jane@gmail.com",
      "lists": [
        1000,
        1001
      ]
    }
  ],
  "sync_lists": true,
  "override_optouts": false
  }'

This endpoint allows you to create & update multiple subscribers in a single request. This endpoint is useful if you're trying to keep your Clearstream subscriber data in sync with an external database.

There are some caveats you should be aware of when using this endpoint:

You can include a maximum of 1,000 subscribers per request.
The request payload is processed asynchronously. It may take a few minutes for your subscribers to be updated.
No opt-in confirmation or autoresponse texts will be sent with this endpoint.
New subscribers will be opted-in and given the status ACTIVE.
Existing subscribers that have the status INACTIVE will also be opted-in and given the status ACTIVE.
Any opted-out subscribers included in the request will remain opted-out, unless you include override_optouts=true in the request.
If you include the keys first, last, or email the subscriber's data will be updated. If the value is empty or null, the subscriber's data will be set to null. If you don't want to update their data, simply exclude those keys from your request for that subscriber.
If you include a lists array, the subscriber will be added to those lists. If, however, you include sync_lists=true in the request, then the subscriber will be removed from all other lists and added only to the lists you specify. Similarly, if you pass an empty value for lists and sync_lists=true, the subscriber will be removed from all lists.

The override_optouts parameter is available only for accounts using dedicated shortcodes.

HTTP Request

POST https://api.getclearstream.com/v1/subscribers/batch

Parameters

Parameter	Type	Required	Default	Description
data	array	true	null	An array of objects containing the subscriber data.
data[*][mobile_number]	string	true	null	The mobile number of the subscriber. E.164 format is preferred, but most standard phone number formats are acceptable.
data[*][first]	string	false	--	The first name of the subscriber.
data[*][last]	string	false	--	The last name of the subscriber.
data[*][email]	string	false	--	The email address of the subscriber.
data[*][lists]	array	false	--	An array of list IDs to add the subscriber to. *See notes on the `sync_lists` parameter.
sync_lists	boolean	false	false	When set to `false`, the subscriber will simply be added to the lists in the `lists` array. This is the default behavior. When set to `true`, they will be removed from all lists and added to the lists in the `lists` array. If you pass an empty value for `lists`, the subscriber will be removed from all lists. Has no effect when `lists` is not present.
override_optouts	boolean	false	false	Whether to opt-in the subscriber even if they are opted-out. *This option is only available for accounts using a dedicated shortcode.

Keywords

View All Keywords

curl "https://api.getclearstream.com/v1/keywords"
  -H "X-Api-Key: ABCDEFG123"

{
  "count": 1,
  "total": 1,
  "current_page": 1,
  "pages": 1,
  "limit": 20,
  "available": 2,
  "data": [
    {
      "id": 1,
      "name": "earlychurch",
      "header": "The Early Church",
      "shortcode": "55498",
      "autoresponse": {
        "enabled": false,
        "text": {
          "full": null,
          "header": null,
          "body": null
        },
        "setting": null
      },
      "opt_in": {
        "enabled": true,
        "lists": []
      },
      "workflow": {
        "header": "The Early Church",
        "timezone": "America/New_York",
        "steps": [
          {
            "id": 1,
            "delay_minutes": 0,
            "delay_hours": 0,
            "delay_days": 0,
            "delay_weeks": 0,
            "on_day_of_week": 0,
            "at_time": 0,
            "action": {
              "type": "add_to_list",
              "lists": [
                {
                  "id": 1000,
                  "name": "Entire Church"
                }
              ]
            },
            "should_pause": false
          },
          {
            "id": 2,
            "delay_minutes": 0,
            "delay_hours": 0,
            "delay_days": 0,
            "delay_weeks": 0,
            "on_day_of_week": 0,
            "at_time": 0,
            "action": {
              "type": "autoresponse",
              "text": "Thanks for joining!",
              "send_only_first_use": false,
              "send_only_multiple_use": false,
              "send_only_new_subscriber": false,
              "send_only_existing_subscriber": false
            },
            "should_pause": false
          }
        ]
      },
      "stats": {
        "opt_ins": {
          "total": 2000
        },
        "uses": {
          "total": 2200
        }
      }
    }
  ]
}

This endpoint retrieves a listing of all active keywords in your account. Results are paginated. You may cycle through the pages by adjusting the page and limit parameters.

Since the introduction of keyword workflows, the opt_in and autoresponse objects have been replaced with the more expansive workflow object.

HTTP Request

GET https://api.getclearstream.com/v1/keywords

Parameters

Parameter	Type	Required	Default	Description
limit	integer	false	20	Limit the number of results per page.
page	integer	false	1	The page to show.

View a Keyword

curl "https://api.getclearstream.com/v1/keywords/1"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "id": 1,
    "name": "earlychurch",
    "header": "The Early Church",
    "shortcode": "55498",
    "autoresponse": {
      "enabled": false,
      "text": {
        "full": null,
        "header": null,
        "body": null
      },
      "setting": null
    },
    "opt_in": {
      "enabled": true,
      "lists": []
    },
    "workflow": {
      "header": "The Early Church",
      "timezone": "America/New_York",
      "steps": [
        {
          "id": 1,
          "delay_minutes": 0,
          "delay_hours": 0,
          "delay_days": 0,
          "delay_weeks": 0,
          "on_day_of_week": 0,
          "at_time": 0,
          "action": {
            "type": "add_to_list",
            "lists": [
              {
                "id": 1000,
                "name": "Entire Church"
              }
            ]
          },
          "should_pause": false
        },
        {
          "id": 2,
          "delay_minutes": 0,
          "delay_hours": 0,
          "delay_days": 0,
          "delay_weeks": 0,
          "on_day_of_week": 0,
          "at_time": 0,
          "action": {
            "type": "autoresponse",
            "text": "Thanks for joining!",
            "send_only_first_use": false,
            "send_only_multiple_use": false,
            "send_only_new_subscriber": false,
            "send_only_existing_subscriber": false
          },
          "should_pause": false
        }
      ]
    },
    "stats": {
      "opt_ins": {
        "total": 2000
      },
      "uses": {
        "total": 2200
      }
    }
  }
}

This endpoint retrieves details for the specified keyword.

HTTP Request

GET https://api.getclearstream.com/v1/keywords/<id>

Create a Keyword

curl -X POST "https://api.getclearstream.com/v1/keywords"
  -H "X-Api-Key: ABCDEFG123"
  -d "name=earlyyouth"
  -d "enable_opt_in=1"
  -d "opt_in_lists=1000,1001"
  -d "enable_autoresponse=1"
  -d "autoresponse_header=The Early Church Youth"
  -d "autoresponse_body=Thanks for joining!"
  -d "autoresponse_setting=ALWAYS"

{
  "data": {
    "id": 2,
    "name": "earlyyouth",
    "header": "The Early Church Youth",
    "shortcode": "55498",
    "autoresponse": {
      "enabled": false,
      "text": {
        "full": null,
        "header": null,
        "body": null
      },
      "setting": null
    },
    "opt_in": {
      "enabled": true,
      "lists": []
    },
    "workflow": {
      "header": "The Early Church Youth",
      "timezone": "America/New_York",
      "steps": [
        {
          "id": 1,
          "delay_minutes": 0,
          "delay_hours": 0,
          "delay_days": 0,
          "delay_weeks": 0,
          "on_day_of_week": 0,
          "at_time": 0,
          "action": {
            "type": "add_to_list",
            "lists": [
              {
                "id": 1000,
                "name": "Entire Church"
              },
              {
                "id": 1001,
                "name": "Staff"
              }
            ]
          },
          "should_pause": false
        },
        {
          "id": 2,
          "delay_minutes": 0,
          "delay_hours": 0,
          "delay_days": 0,
          "delay_weeks": 0,
          "on_day_of_week": 0,
          "at_time": 0,
          "action": {
            "type": "autoresponse",
            "text": "Thanks for joining!",
            "send_only_first_use": false,
            "send_only_multiple_use": false,
            "send_only_new_subscriber": false,
            "send_only_existing_subscriber": false
          },
          "should_pause": false
        }
      ]
    },
    "stats": {
      "opt_ins": {
        "total": 0
      },
      "uses": {
        "total": 0
      }
    }
  }
}

This endpoint creates a new keyword.

Since the introduction of keyword workflows, if you pass either the enable_opt_in or enable_autoresponse field, a keyword workflow will be created and attached to the keyword.

HTTP Request

POST https://api.getclearstream.com/v1/keywords

Parameters

Parameter	Type	Required	Default	Description
name	string	true	null	The name of your keyword. Must be 4-25 characters, and can contain only letters and numbers (no spaces).
enable_opt_in	boolean	false	0	Whether to opt-in subscribers when they text this keyword. Must be a `1` or `0`.
opt_in_lists	string	false	null	Comma-separated string of list IDs to add the subscriber to. Required if `enable_opt_in` is `1`.
enable_autoresponse	boolean	false	0	Whether to send an autoresponse text when a subscriber texts this keyword. Must be a `1` or `0`.
autoresponse_header	string	false	null	Header for the autoresponse text. Should be the name of your church or organization. Can contain only GSM 7-bit characters. Required if `enable_autoresponse` is `1`.
autoresponse_body	string	false	null	Body for the autoresponse text. Together, the `autoresponse_header` and `autoresponse_body` cannot exceed the text message character limit. Required if `enable_autoresponse` is `1`.
autoresponse_setting	string	false	null	When to send the autoresponse text. Accepted values are `ALWAYS`, `FIRST` and `NEW`. Required if `enable_autoresponse` is `1`.

Update a Keyword

curl -X PATCH "https://api.getclearstream.com/v1/keywords/2"
  -H "X-Api-Key: ABCDEFG123"
  -d "enable_opt_in=1"
  -d "opt_in_lists=1000"
  -d "enable_autoresponse=0"

{
  "data": {
    "id": 2,
    "name": "earlyyouth",
    "header": "The Early Church Youth",
    "shortcode": "55498",
    "autoresponse": {
      "enabled": false,
      "text": {
        "full": null,
        "header": null,
        "body": null
      },
      "setting": null
    },
    "opt_in": {
      "enabled": true,
      "lists": []
    },
    "workflow": {
      "header": "The Early Church Youth",
      "timezone": "America/New_York",
      "steps": [
        {
          "id": 1,
          "delay_minutes": 0,
          "delay_hours": 0,
          "delay_days": 0,
          "delay_weeks": 0,
          "on_day_of_week": 0,
          "at_time": 0,
          "action": {
            "type": "add_to_list",
            "lists": [
              {
                "id": 1000,
                "name": "Entire Church"
              },
              {
                "id": 1001,
                "name": "Staff"
              }
            ]
          },
          "should_pause": false
        },
        {
          "id": 2,
          "delay_minutes": 0,
          "delay_hours": 0,
          "delay_days": 0,
          "delay_weeks": 0,
          "on_day_of_week": 0,
          "at_time": 0,
          "action": {
            "type": "autoresponse",
            "text": "Thanks for joining!",
            "send_only_first_use": false,
            "send_only_multiple_use": false,
            "send_only_new_subscriber": false,
            "send_only_existing_subscriber": false
          },
          "should_pause": false
        }
      ]
    },
    "stats": {
      "opt_ins": {
        "total": 0
      },
      "uses": {
        "total": 0
      }
    }
  }
}

This endpoint updates the specified keyword.

HTTP Request

PATCH https://api.getclearstream.com/v1/keywords/<id>

Parameters

Parameter	Type	Required	Default	Description
enable_opt_in	boolean	false	0	Whether to opt-in subscribers when they text this keyword. Must be a `1` or `0`.
opt_in_lists	string	false	null	Comma-separated string of list IDs to add the subscriber to. Required if `enable_opt_in` is `1`.
enable_autoresponse	boolean	false	0	Whether to send an autoresponse text when a subscriber texts this keyword. Must be a `1` or `0`.
autoresponse_header	string	false	null	Header for the autoresponse text. Should be the name of your church or organization. Can contain only GSM 7-bit characters. Required if `enable_autoresponse` is `1`.
autoresponse_body	string	false	null	Body for the autoresponse text. Together, the `autoresponse_header` and `autoresponse_body` cannot exceed the text message character limit. Required if `enable_autoresponse` is `1`.
autoresponse_setting	string	false	null	When to send the autoresponse text. Accepted values are `ALWAYS`, `FIRST` and `NEW`. Required if `enable_autoresponse` is `1`.

Delete a Keyword

curl -X DELETE "https://api.getclearstream.com/v1/keywords/2"
  -H "X-Api-Key: ABCDEFG123"

{
  "deleted": true,
  "name": "earlyyouth"
}

This endpoint deletes the specified keyword.

HTTP Request

DELETE https://api.getclearstream.com/v1/keywords/<id>

Messages

View All Messages

curl "https://api.getclearstream.com/v1/messages"
  -H "X-Api-Key: ABCDEFG123"

{
  "count": 2,
  "total": 2,
  "current_page": 1,
  "pages": 1,
  "limit": 20,
  "data": [
    {
      "id": 30010,
      "status": "SENT",
      "type": "SMS",
      "number": "94000",
      "sent_at": "2016-06-12T10:04:06+00:00",
      "completed_at": "2016-06-12T05:04:06+00:00",
      "text": {
        "full": "The Early Church: The service starts in 30 minutes!",
        "header": "The Early Church",
        "body": "The service starts in 30 minutes!"
      },
      "lists": [
        {
          "id": 1000,
          "name": "Entire Church"
        }
      ],
      "subscribers": [],
      "stats": {
        "recipients": 2000,
        "failures": 0,
        "throughput": 250,
        "replies": 10,
        "opt_outs": 50,
        "credits_used": 2000
      },
      "user": {
        "id": 700,
        "name": "Robert",
        "email": "robert@theearly.church",
        "image": null
      },
      "social": {
        "twitter": {
          "enabled": false,
          "id": null,
          "url": null
        },
        "facebook": {
          "enabled": false,
          "id": null,
          "url": null
        }
      },
      "media": null
    },
    {
      "id": 30000,
      "status": "SENT",
      "type": "SMS",
      "number": "94000",
      "sent_at": "2016-06-09T21:48:09+00:00",
      "completed_at": "2016-06-09T21:48:10+00:00",
      "text": {
        "full": "The Early Church: Need prayer? Just reply and we will pray!",
        "header": "The Early Church",
        "body": "Need prayer? Just reply and we will pray!"
      },
      "lists": [
        {
          "id": 1000,
          "name": "Entire Church"
        }
      ],
      "subscribers": [],
      "stats": {
        "recipients": 2000,
        "failures": 0,
        "throughput": 250,
        "replies": 5,
        "opt_outs": 25,
        "credits_used": 2000
      },
      "user": {
        "id": 700,
        "name": "Robert",
        "email": "robert@theearly.church",
        "image": null
      },
      "social": {
        "twitter": {
          "enabled": false,
          "id": null,
          "url": null
        },
        "facebook": {
          "enabled": false,
          "id": null,
          "url": null
        }
      },
      "media": null
    }
  ]
}

This endpoint retrieves a listing of all messages sent by your account. Results are paginated. You may cycle through the pages by adjusting the page and limit parameters.

HTTP Request

GET https://api.getclearstream.com/v1/messages

Parameters

Parameter	Type	Required	Default	Description
limit	integer	false	20	Limit the number of results per page.
page	integer	false	1	The page to show.

View a Message

curl "https://api.getclearstream.com/v1/messages/30000"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "id": 30000,
    "status": "SENT",
    "type": "SMS",
    "number": "94000",
    "sent_at": "2016-06-09T21:48:09+00:00",
    "completed_at": "2016-06-09T21:48:10+00:00",
    "text": {
      "full": "The Early Church: Need prayer? Just reply and we will pray!",
      "header": "The Early Church",
      "body": "Need prayer? Just reply and we will pray!"
    },
    "lists": [
      {
        "id": 1000,
        "name": "Entire Church"
      }
    ],
    "subscribers": [],
    "stats": {
      "recipients": 2000,
      "failures": 0,
      "throughput": 250,
      "replies": 5,
      "opt_outs": 25,
      "credits_used": 2000
    },
    "user": {
      "id": 700,
      "name": "Robert",
      "email": "robert@theearly.church",
      "image": null
    },
    "social": {
      "twitter": {
        "enabled": false,
        "id": null,
        "url": null
      },
      "facebook": {
        "enabled": false,
        "id": null,
        "url": null
      }
    },
    "media": null
  }
}

This endpoint retrieves details for the specified message.

HTTP Request

GET https://api.getclearstream.com/v1/messages/<id>

Send/Schedule A Message

curl -X POST "https://api.getclearstream.com/v1/messages"
  -H "X-Api-Key: ABCDEFG123"
  -d "message_header=The Early Church"
  -d "message_body=See you in the morning at 10AM!"
  -d "lists=1000"

{
  "data": {
    "id": 30002,
    "status": "QUEUED",
    "type": "SMS",
    "number": "94000",
    "sent_at": "2016-06-13T17:09:48+00:00",
    "completed_at": null,
    "text": {
      "full": "The Early Church: See you in the morning at 10AM!",
      "header": "The Early Church",
      "body": "See you in the morning at 10AM!"
    },
    "lists": [
      {
        "id": 1000,
        "name": "Entire Church"
      }
    ],
    "subscribers": [],
    "stats": {
      "recipients": 2000,
      "failures": 0,
      "throughput": 0,
      "replies": 0,
      "opt_outs": 0,
      "credits_used": 0
    },
    "user": {
      "id": 700,
      "name": "Robert",
      "email": "robert@theearly.church",
      "image": null
    },
    "social": {
      "twitter": {
        "enabled": false,
        "id": null,
        "url": null
      },
      "facebook": {
        "enabled": false,
        "id": null,
        "url": null
      }
    },
    "media": null
  }
}

This endpoint sends/schedules a new message.

HTTP Request

POST https://api.getclearstream.com/v1/messages

Parameters

Parameter	Type	Required	Default	Description
message_header	string	true*	null	Header for the message. Should be the name of your church or organization. Can contain only GSM 7-bit characters. *Required unless `use_default_header` is `true`.
message_body	string	true	null	Body for the message. Together, the `message_header` and `message_body` cannot exceed the text message character limit.
number	string	false	null	The number of the longcode or shortcode to send this message from. If a longcode is supplied, E.164 format is preferred. If no number is supplied, the message will be sent using your account's default number.
lists	string	false	null	Comma-separated string of list IDs to receive the message. Required, unless you pass the `subscribers` parameter.
subscribers	string	false	null	Comma-separated string of active subscriber's mobile numbers (in E.164 format) to receive the message. Required if you do not pass the `lists` parameter. Note that you can pass both the `lists` and `subscribers` parameters.
schedule	boolean	false	0	Whether the message should be scheduled to be sent at a future time.
datetime	string	false	null	The date and time to schedule the message for. Should be in the format `YYYY-MM-DD HH:MM:SS`. Required if `schedule` is set to `1`.
timezone	string	false	null	The timezone for the `datetime` field. Must be a valid, supported timezone. Required if `schedule` is set to `1`.
use_default_header	boolean	false	false	If `true`, your account's default header will be used instead of `message_header`.
send_to_fb	boolean	false	0	Whether to post to the Facebook page tied to your account.
send_to_tw	boolean	false	0	Whether to post to the Twitter account tied to your account.

Delete a Scheduled Message

curl -X DELETE "https://api.getclearstream.com/v1/messages/30000"
  -H "X-Api-Key: ABCDEFG123"

{
  "deleted": true,
  "id": 30000
}

This endpoint deletes the specified scheduled message.

HTTP Request

DELETE https://api.getclearstream.com/v1/messages/<id>

Inbox

View All Threads

curl "https://api.getclearstream.com/v1/threads"
  -H "X-Api-Key: ABCDEFG123"

{
  "count": 2,
  "total": 2,
  "current_page": 1,
  "pages": 1,
  "limit": 30,
  "unread": 1,
  "data": [
    {
      "id": 80000,
      "unread": true,
      "reply_count": 1,
      "replied_at": "2016-06-10T02:48:31+00:00",
      "subscriber": {
        "mobile_number": "+12005551000",
        "status": "ACTIVE",
        "first": "Jane",
        "last": "Doe",
        "email": null
      },
      "related_message": {
        "id": 1000,
        "sent_at": "2016-06-10T02:00:00+00:00",
        "text": {
          "header": "The Early Church",
          "body": "See you in the morning at 10AM!"
        }
      },
      "recent_replies": [
        {
          "id": 120000,
          "text": "Thanks!",
          "status": "RECEIVED",
          "incoming": true,
          "user": null,
          "sent_at": "2016-06-10T02:48:31+00:00"
        }
      ],
      "created_at": "2016-06-10T02:48:31+00:00",
      "updated_at": "2016-06-10T02:48:31+00:00",
      "archived_at": null
    },
    {
      "id": 77000,
      "unread": false,
      "reply_count": 3,
      "replied_at": "2016-06-09T21:43:43+00:00",
      "subscriber": {
        "mobile_number": "+12005551001",
        "status": "ACTIVE",
        "first": "John",
        "last": "Doe",
        "email": null
      },
      "related_message": null,
      "recent_replies": [
        {
          "id": 118000,
          "text": "Happy to hear!",
          "status": "SENT",
          "incoming": false,
          "user": {
            "id": 700,
            "name": "Robert",
            "email": "robert@theearly.church",
            "image": null
          },
          "sent_at": "2016-05-18T05:23:15+00:00"
        },
        {
          "id": 117999,
          "text": ":)",
          "status": "SENT",
          "incoming": false,
          "user": {
            "id": 700,
            "name": "Robert",
            "email": "robert@theearly.church",
            "image": null
          },
          "sent_at": "2016-05-18T05:23:10+00:00"
        },
        {
          "id": 117980,
          "text": "Thanks! I'll be there!",
          "status": "RECEIVED",
          "incoming": true,
          "user": null,
          "sent_at": "2016-05-18T05:21:00+00:00"
        }
      ],
      "created_at": "2016-05-18T05:21:00+00:00",
      "updated_at": "2016-05-18T05:23:15+00:00",
      "archived_at": null
    }
  ]
}

This endpoint retrieves a listing of all threads in your account inbox. Results are paginated. You may cycle through the pages by adjusting the page and limit parameters.

HTTP Request

GET https://api.getclearstream.com/v1/threads

Parameters

Parameter	Type	Required	Default	Description
limit	integer	false	30	Limit the number of results per page.
page	integer	false	1	The page to show.
text	string	false	null	Search for threads containing text.
full_name	string	false	null	Search for threads by subscriber's name. (Partial match is acceptable.)
mobile_number	string	false	null	Search for threads by subscriber's mobile number. (Partial match is acceptable.)
archived	string	false	not_archived	Filter threads based on their archived status. Accepted options are `archived`, `not_archived`, and `any`.

View a Thread

curl "https://api.getclearstream.com/v1/threads/80000"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "id": 80000,
    "unread": true,
    "reply_count": 1,
    "replied_at": "2016-06-10T02:48:31+00:00",
    "subscriber": {
      "mobile_number": "+12005551000",
      "status": "ACTIVE",
      "first": "Jane",
      "last": "Doe",
      "email": null
    },
    "related_message": {
      "id": 1000,
      "sent_at": "2016-06-10T02:00:00+00:00",
      "text": {
        "header": "The Early Church",
        "body": "Can't wait to see you tomorrow at 10AM!"
      }
    },
    "recent_replies": [
      {
        "id": 120000,
        "text": "Thanks!",
        "status": "RECEIVED",
        "incoming": true,
        "user": null,
        "sent_at": "2016-06-10T02:48:31+00:00"
      }
    ],
    "created_at": "2016-06-10T02:48:31+00:00",
    "updated_at": "2016-06-10T02:48:31+00:00",
    "archived_at": null
  }
}

This endpoint retrieves details for the specified thread.

HTTP Request

GET https://api.getclearstream.com/v1/threads/<id>

View a Thread's Replies

curl "https://api.getclearstream.com/v1/threads/80000/replies"
  -H "X-Api-Key: ABCDEFG123"

{
  "count": 1,
  "total": 1,
  "current_page": 1,
  "pages": 1,
  "limit": 30,
  "data": [
    {
      "id": 120000,
      "text": "Thanks!",
      "status": "RECEIVED",
      "incoming": true,
      "user": null,
      "sent_at": "2016-06-10T02:48:31+00:00"
    }
  ]
}

This endpoint retrieves a listing of the replies for the specified thread. Results are paginated. You may cycle through the pages by adjusting the page and limit parameters.

HTTP Request

GET https://api.getclearstream.com/v1/threads/<id>/replies

Parameters

Parameter	Type	Required	Default	Description
limit	integer	false	30	Limit the number of results per page.
page	integer	false	1	The page to show.

Send a Reply

curl -X POST "https://api.getclearstream.com/v1/threads/80000/replies"
  -H "X-Api-Key: ABCDEFG123"
  -d "text=Awesome!"

{
  "data": {
    "id": 120001,
    "text": "Awesome!",
    "status": "QUEUED",
    "incoming": false,
    "user": {
      "id": 700,
      "name": "Robert",
      "email": "robert@theearly.church",
      "image": null
    },
    "sent_at": "2016-06-10T02:50:00+00:00"
  }
}

This endpoint sends a new reply to the subscriber associated with the specified thread.

HTTP Request

POST https://api.getclearstream.com/v1/threads/<id>/replies

Parameters

Parameter	Type	Required	Default	Description
text	string	true	null	Text for the reply.

Create a Thread

curl -X POST "https://api.getclearstream.com/v1/threads"
  -H "X-Api-Key: ABCDEFG123"
  -d "mobile_number=+12001001234"
  -d "reply_header=Early Church"
  -d "reply_body=Hey thanks for visiting Sunday!"

{
  "data": {
    "id": 80001,
    "unread": false,
    "reply_count": 1,
    "replied_at": "2016-06-10T02:48:31+00:00",
    "subscriber": {
      "mobile_number": "+12001001234",
      "status": "INACTIVE",
      "first": null,
      "last": null,
      "email": null
    },
    "related_message": null,
    "recent_replies": [
      {
        "id": 120001,
        "text": "Early Church: Hey thanks for visiting Sunday!",
        "status": "QUEUED",
        "incoming": false,
        "user": {
          "id": 700,
          "name": "Robert",
          "email": "robert@theearly.church",
          "image": null
        },
        "sent_at": "2016-06-10T02:48:31+00:00"
      }
    ],
    "created_at": "2016-06-10T02:48:31+00:00",
    "updated_at": "2016-06-10T02:48:31+00:00",
    "archived_at": null
  }
}

This endpoint creates a new thread and reply. This is a good way to start a texting conversation with a subscriber or send a single text to a number.

HTTP Request

POST https://api.getclearstream.com/v1/threads

Parameters

Parameter	Type	Required	Description
mobile_number	string	true	The mobile number to start a thread with. E.164 format is preferred, but most standard phone number formats are acceptable.
reply_header	string	true	Header for the reply. Should be the name of your church or organization. Can contain only GSM 7-bit characters.
reply_body	string	true	Body text for the reply. Together, the `reply_header` and `reply_body` cannot exceed the text message character limit.
number	string	false	The number to use for this thread. If a longcode is supplied, must be in E.164 format. If not supplied, the thread will be started using your account's default number.

Archive a Thread

curl -X DELETE "https://api.getclearstream.com/v1/threads/80000"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": {
    "deleted": true,
    "id": 80000
  }
}

This endpoint archives the specified thread.

HTTP Request

DELETE https://api.getclearstream.com/v1/threads/<id>

Texts

Send a Text

curl -X POST "https://api.getclearstream.com/v1/texts"
  -H "X-Api-Key: ABCDEFG123"
  -d "to=+12001001234"
  -d "from=97000"
  -d "text_header=Early Church"
  -d "text_body=Hey thanks for visiting Sunday!"

{
  "data": {
    "id": 1200495019243,
    "status": "QUEUED",
    "queued_at": "2020-01-10T02:48:31+00:00",
    "text": "Early Church: Hey thanks for visiting Sunday!",
    "to": "+12001001234",
    "from": "97000",
    "media": []
  }
}

curl -X POST "https://api.getclearstream.com/v1/texts"
  -H "X-Api-Key: ABCDEFG123"
  -d '{
  "to": [
     "+12001001234",
     "+12001001235",
     "+12001001236"
  ],
  "from":"97000",
  "text_header":"Early Church",
  "text_body":"Hey thanks for visiting Sunday!"
  }'

{
  "data": {
    "id": null,
    "status": "QUEUED",
    "queued_at": "2020-01-10T02:48:31+00:00",
    "text": "Early Church: Hey thanks for visiting Sunday!",
    "to": [
      "+12001001234",
      "+12001001235",
      "+12001001236"
    ],
    "skipped": [],
    "from": "97000",
    "media": []
  }
}

This endpoint is a simple way to send a text message to one or more numbers. This is useful for one-off texts that don't need to be stored in your inbox.

HTTP Request

POST https://api.getclearstream.com/v1/texts

Parameters

Parameter	Type	Required	Description
to	string\|array	true	One or more mobile numbers to send the text to. E.164 format is preferred, but most standard phone number formats are acceptable.
from	string	false	The number of the longcode or shortcode to send this text from. If a longcode is supplied, E.164 format is preferred. By default, the text will be sent using your account's shortcode. If your account doesn't have shortcode access, your account's longcode will be used.
text_header	string	true*	Header for the text. Should be the name of your church or organization. Can contain only GSM 7-bit characters. *This field is optional if sending from a longcode or dedicated shortcode, or if `use_default_header` is `true`.
text_body	string	true	Body of the text. Together, the `text_header` and `text_body` cannot exceed the text message character limit.
media_url	string	false	A URL to an image to include with the text. Only JPG and PNG formats are accepted, and the image must be less than 5MB. Your account also must have MMS enabled.
use_default_header	boolean	false	If `true`, your account's default header will be used instead of `text_header`.
override_optouts	boolean	false	Whether to send the text even if the subscriber is opted-out. *This option is only available for accounts using a dedicated shortcode.

Numbers

View all numbers

curl "https://api.getclearstream.com/v1/numbers"
  -H "X-Api-Key: ABCDEFG123"

{
  "data": [
    {
      "id": 3,
      "type": "shortcode",
      "number": "97000",
      "default": true
    },
    {
      "id": 1653,
      "type": "longcode",
      "number": "+14120654816",
      "default": false
    }
  ]
}

This endpoint retrieves a listing of all numbers (shortcodes and longcodes) your account can send from.

HTTP Request

GET https://api.getclearstream.com/v1/numbers

Stats

These endpoint expose statistical data about your account which you can use for performance analysis. Each endpoint requires you to specify a date range.

Most endpoints allow you to optionally include chart data, which is useful for constructing charts that show performance over time. Chart data, depending on the endpoint, can be delimited by minute, hour, day, or month, which means the statistical data is divided into smaller time periods.

Additionally, most endpoints allow you to pass a unique_numbers parameter, which means a unique mobile number will be counted at most once for the specified metric. This parameter is useful if you want to know how many unique mobile numbers used a keyword or replied to a message, for example. For chart data, the unique_numbers parameter means a unique mobile number will be counted at most once per delimited time period (minute, hour, day, or month).

Total Subscribers

curl "https://api.getclearstream.com/v1/stats/subscribers"
  -H "X-Api-Key: ABCDEFG123"
  -d "start: 2019-01-01"
  -d "end: 2019-01-07"

{
  "meta": {
    "start": "2020-01-01T00:00:00+00:00",
    "end": "2020-01-07T23:59:59+00:00",
    "timezone": "UTC",
    "delimiter": "day"
  },
  "charts": {
    "subscribers": [
      [
        "2020-01-01 00:00:00",
        250
      ],
      [
        "2020-01-02 00:00:00",
        255
      ],
      [
        "2020-01-03 00:00:00",
        267
      ],
      [
        "2020-01-04 00:00:00",
        270
      ],
      [
        "2020-01-05 00:00:00",
        285
      ],
      [
        "2020-01-06 00:00:00",
        290
      ],
      [
        "2020-01-07 00:00:00",
        291
      ]
    ]
  }
}

This endpoint retrieves daily or monthly statistics for the total number of active subscribers in your account during the specified date range.

HTTP Request

GET https://api.getclearstream.com/v1/stats/subscribers

Parameters

Parameter	Type	Required	Default	Description
start	string	true	null	The start date in `YYYY-MM-DD` format.
end	string	true	null	The end date in `YYYY-MM-DD` format.
timezone	string	false	UTC	If specified, statistical data respects the given timezone. Must be a valid, supported timezone.
delimiter	string	false	day	The delimiter for the chart data. Can be either be `day` or `month`.

Opt-ins & Opt-outs

curl "https://api.getclearstream.com/v1/stats/opts"
  -H "X-Api-Key: ABCDEFG123"
  -d "start: 2019-01-01"
  -d "end: 2019-01-03"
  -d "include_charts: 1"

{
  "meta": {
    "start": "2020-01-01T00:00:00+00:00",
    "end": "2020-01-03T23:59:59+00:00",
    "timezone": "UTC",
    "delimiter": "day"
  },
  "totals": {
    "opt_ins": {
      "count": 15
    },
    "opt_outs": {
      "count": 2
    }
  },
  "charts": {
    "opt_ins": [
      [
        "2020-01-01 00:00:00",
        5
      ],
      [
        "2020-01-02 00:00:00",
        7
      ],
      [
        "2020-01-03 00:00:00",
        3
      ]
    ],
    "opt_outs": [
      [
        "2020-01-01 00:00:00",
        1
      ],
      [
        "2020-01-02 00:00:00",
        1
      ],
      [
        "2020-01-03 00:00:00",
        0
      ]
    ]
  }
}

This endpoint retrieves statistics for the total number of opt-ins and opt-outs for your account during the specified date range.

HTTP Request

GET https://api.getclearstream.com/v1/stats/opts

Parameters

Parameter	Type	Required	Default	Description
start	string	true	null	The start date in `YYYY-MM-DD` format.
end	string	true	null	The end date in `YYYY-MM-DD` format.
timezone	string	false	UTC	If specified, statistical data respects the given timezone. Must be a valid, supported timezone.
include_charts	boolean	false	0	Whether to include the `charts` property with daily/monthly statistics.
unique_numbers	boolean	false	0	Whether to count a unique mobile number at most once when calculating stats.
delimiter	string	false	day	The delimiter for the chart data. Can be either be `day` or `month`.

Incoming & Outgoing Texts

curl "https://api.getclearstream.com/v1/stats/texts"
  -H "X-Api-Key: ABCDEFG123"
  -d "start: 2019-01-01"
  -d "end: 2019-01-03"
  -d "include_charts: 1"

{
  "meta": {
    "start": "2020-01-01T00:00:00+00:00",
    "end": "2020-01-03T23:59:59+00:00",
    "timezone": "UTC",
    "delimiter": "day"
  },
  "totals": {
    "incoming": {
      "count": 15
    },
    "outgoing": {
      "count": 2
    }
  },
  "charts": {
    "incoming": [
      [
        "2020-01-01 00:00:00",
        5
      ],
      [
        "2020-01-02 00:00:00",
        7
      ],
      [
        "2020-01-03 00:00:00",
        3
      ]
    ],
    "outgoing": [
      [
        "2020-01-01 00:00:00",
        1
      ],
      [
        "2020-01-02 00:00:00",
        1
      ],
      [
        "2020-01-03 00:00:00",
        0
      ]
    ]
  }
}

This endpoint retrieves statistics for the total number of incoming & outgoing texts for your account during the specified date range. Every kind of text that is associated with your account is counted, including messages, replies, workflow texts, keyword uses, etc.

HTTP Request

GET https://api.getclearstream.com/v1/stats/texts

Parameters

Parameter	Type	Required	Default	Description
start	string	true	null	The start date in `YYYY-MM-DD` format.
end	string	true	null	The end date in `YYYY-MM-DD` format.
timezone	string	false	UTC	If specified, statistical data respects the given timezone. Must be a valid, supported timezone.
include_charts	boolean	false	0	Whether to include the `charts` property with daily/monthly statistics.
unique_numbers	boolean	false	0	Whether to count a unique mobile number at most once when calculating stats.
delimiter	string	false	day	The delimiter for the chart data. Can be either be `day` or `month`.

Keyword Uses (All)

curl "https://api.getclearstream.com/v1/stats/keywords"
  -H "X-Api-Key: ABCDEFG123"
  -d "start: 2019-01-01"
  -d "end: 2019-01-03"
  -d "include_charts: 1"

{
  "meta": {
    "start": "2020-01-01T00:00:00+00:00",
    "end": "2020-01-03T23:59:59+00:00",
    "timezone": "UTC",
    "delimiter": "day"
  },
  "totals": {
    "uses": {
      "count": 105
    }
  },
  "charts": {
    "uses": [
      [
        "2020-01-01 00:00:00",
        43
      ],
      [
        "2020-01-02 00:00:00",
        15
      ],
      [
        "2020-01-03 00:00:00",
        47
      ]
    ]
  }
}

This endpoint retrieves statistics for the total number of uses of all the keywords in your account during the specified date range.

HTTP Request

GET https://api.getclearstream.com/v1/stats/keywords

Parameters

Parameter	Type	Required	Default	Description
start	string	true	null	The start date in `YYYY-MM-DD` format.
end	string	true	null	The end date in `YYYY-MM-DD` format.
timezone	string	false	UTC	If specified, statistical data respects the given timezone. Must be a valid, supported timezone.
include_charts	boolean	false	0	Whether to include the `charts` property with daily/monthly statistics.
unique_numbers	boolean	false	0	Whether to count a unique mobile number at most once when calculating stats.
delimiter	string	false	day	The delimiter for the chart data. Can be either be `day` or `month`.

Keyword Uses (Single)

curl "https://api.getclearstream.com/v1/stats/keywords/1"
  -H "X-Api-Key: ABCDEFG123"
  -d "start: 2019-01-01"
  -d "end: 2019-01-03"
  -d "include_charts: 1"

{
  "meta": {
    "start": "2020-01-01T00:00:00+00:00",
    "end": "2020-01-03T23:59:59+00:00",
    "timezone": "UTC",
    "delimiter": "day"
  },
  "totals": {
    "uses": {
      "count": 25
    }
  },
  "charts": {
    "uses": [
      [
        "2020-01-01 00:00:00",
        17
      ],
      [
        "2020-01-02 00:00:00",
        3
      ],
      [
        "2020-01-03 00:00:00",
        5
      ]
    ]
  }
}

This endpoint retrieves statistics for the total number of uses of a single keyword in your account during the specified date range.

HTTP Request

GET https://api.getclearstream.com/v1/stats/keywords/<id>

Parameters

Parameter	Type	Required	Default	Description
start	string	true	null	The start date in `YYYY-MM-DD` format.
end	string	true	null	The end date in `YYYY-MM-DD` format.
timezone	string	false	UTC	If specified, statistical data respects the given timezone. Must be a valid, supported timezone.
include_charts	boolean	false	0	Whether to include the `charts` property with daily/monthly statistics.
unique_numbers	boolean	false	0	Whether to count a unique mobile number at most once when calculating stats.
delimiter	string	false	day	The delimiter for the chart data. Can be either be `day` or `month`.

Message Replies

curl "https://api.getclearstream.com/v1/stats/messages/1/replies"
  -H "X-Api-Key: ABCDEFG123"
  -d "minutes: 5"
  -d "include_charts: 1"

{
  "meta": {
    "start": "2020-01-01T10:30:15+00:00",
    "end": "2020-01-01T10:35:15+00:00",
    "timezone": "UTC",
    "delimiter": "minute"
  },
  "totals": {
    "replies": {
      "count": 18
    }
  },
  "charts": {
    "uses": [
      [
        "2020-01-01 10:30:15",
        9
      ],
      [
        "2020-01-01 10:31:15",
        3
      ],
      [
        "2020-01-01 10:32:15",
        5
      ],
      [
        "2020-01-01 10:33:15",
        1
      ],
      [
        "2020-01-01 10:34:15",
        0
      ]
    ]
  }
}

This endpoint retrieves statistics for the total number of replies to a single message in your account for a range of time after the message was sent.

HTTP Request

GET https://api.getclearstream.com/v1/stats/messages/<id>/replies

Parameters

You should pass either minutes, hours, or days in order to set the range and delimiter for the data. By default, the chart time intervals for minutes and hours will not be rounded. For days each interval after the first day will begin at the start of the next day. As a consequence, you will get days+1 intervals for the chart.

Parameter	Type	Required	Default	Description
minutes	integer	true*	null	Set the range based on the number of minutes after the message was sent. *Required unless you pass either `hours` or `days`.
hours	integer	false	null	Set the range based on the number of hours after the message was sent.
days	integer	false	null	Set the range based on the number of days after the message was sent.
timezone	string	false	UTC	If specified, statistical data respects the given timezone. Must be a valid, supported timezone.
include_charts	boolean	false	0	Whether to include the `charts` property with statistics.
unique_numbers	boolean	false	0	Whether to count a unique mobile number at most once when calculating stats.

Webhooks

Webhooks are simply notifications sent out by Clearstream for certain events that happen in your account. For example, you can setup a webhook to notify you whenever someone uses one of your keywords, or responds to a message you sent out.

Webhooks are useful when you wish to be notified when something happens, rather than having to poll the API.

You can create a webhook from inside your account. When doing so, you will specify the URL you wish to receive the data, as well as the events that will trigger the webhook.

When triggered, webhooks will perform an HTTP POST containing JSON data to the URL endpoint you specified.

Your endpoint should respond with a HTTP status code of 2xx to indicate that the data was properly received. Certain events support returning data that will trigger further actions, such as sending a text message back to respond to an incoming text. In those cases, your request body should include appropriately formatted JSON specific for that event.

Below are the events that are currently available to trigger a webhook. If you need another type of event, please contact support.

Authenticating

Webhook requests include a header with an account-specific authentication key. This provides a simple way to verify that the webhook was sent by Clearstream.

X-Clearstream-Webhook-Key: YOUR-WEBHOOK-AUTHENTICATION-KEY

You can configure a webhook authentication key inside your account.

Keyword Used

{
  "created_at": "2016-06-12T10:00:00+00:00",
  "event": "keyword.used",
  "production": true,
  "data": {
    "keyword": {
      "name": "earlychurch",
      "shortcode": "55498"
    },
    "thread": {
      "id": 152390
    },
    "reply": {
      "id": 935094,
      "text": "earlychurch is awesome"
    },
    "subscriber": {
      "mobile_number": "+12005551000",
      "status": "ACTIVE",
      "first": "Jane",
      "last": "Doe",
      "email": null
    }
  }
}

Whenever someone texts one of your keywords, this event is triggered. Details of the matching keyword and the subscriber that used the keyword is contained in the JSON payload. Additionally, if the incoming text contained more than just the keyword, details for the created reply (and thread) are included.

{
  "response": {
    "header": "The Early Church",
    "body": "Thanks for texting! Here's your custom URL: https://bit.ly/1PACYez",
    "override_optouts": false,
    "use_default_header": false
  }
}

Response

If you wish to respond to the subscriber and send a text message back to them immediately, you may optionally return JSON containing that data.

Parameter	Type	Required	Description
response[header]	string	true	Header for the response text. Should be the name of your church or organization. Can contain only GSM 7-bit characters.
response[body]	string	true	Body for the response text. Together, the `header` and `body` cannot exceed the text message character limit.
response[override_optouts]	boolean	false	Whether to send the text even if the subscriber is opted-out. *This option is only available for accounts using a dedicated shortcode.
response[use_default_header]	boolean	false	Whether to use your account's default header instead of what is passed in `header`.

Message Report

{
  "created_at": "2019-01-01T10:02:00+00:00",
  "event": "message.report",
  "production": true,
  "data": {
    "message": {
      "id": 1249380,
      "status": "SENT",
      "sent_at": "2019-01-01T09:30:00+00:00",
      "completed_at": "2019-01-01T09:32:00+00:00",
      "text": {
        "full": "The Early Church: We have a really great weekend coming up! Stay tuned!",
        "header": "The Early Church",
        "body": "We have a really great weekend coming up! Stay tuned!"
      },
      "lists": [
        {
          "id": 193029,
          "name": "Master List"
        }
      ],
      "subscribers": [],
      "stats": {
        "recipients": 5300,
        "failures": 15,
        "replies": 22,
        "opt_outs": 19
      },
      "media": [
        {
          "url": "https://clearstream.io/logo.png",
          "mime_type": "image/png"
        }
      ]
    }
  }
}

Whenever a message is sent (or if it fails to send for some reason), this event is triggered. Details of the message, including stats about deliverability, replies, and opt-outs, are included in the JSON payload.

Incoming Text

{
  "created_at": "2019-01-01T10:02:00+00:00",
  "event": "text.received",
  "production": true,
  "data": {
    "id": 128401298392,
    "status": "RECEIVED",
    "sent_at": "2019-01-01T10:02:00+00:00",
    "text": "Thanks so much!",
    "to": "97000",
    "from": "+12005551234",
    "subscriber": {
      "mobile_number": "+12005551234",
      "status": "ACTIVE",
      "first": "John",
      "last": "Doe",
      "email": null
    },
    "account": {
      "id": 1000
    },
    "thread": {
      "id": 325039
    },
    "media": [
      {
        "url": "https://clearstream.io/logo.png",
        "mime_type": "image/png"
      }
    ]
  }
}

Whenever an incoming text of any kind is received, this event is triggered.

{
  "response": {
    "header": "The Early Church",
    "body": "Thanks for texting! Here's your custom URL: https://bit.ly/1PACYez",
    "override_optouts": false,
    "use_default_header": false
  }
}

Response

If you wish to respond to the subscriber and send a text message back to them immediately, you may optionally return JSON containing that data.

Parameter	Type	Required	Description
response[header]	string	true	Header for the response text. Should be the name of your church or organization. Can contain only GSM 7-bit characters.
response[body]	string	true	Body for the response text. Together, the `header` and `body` cannot exceed the text message character limit.
response[override_optouts]	boolean	false	Whether to send the text even if the subscriber is opted-out. *This option is only available for accounts using a dedicated shortcode.
response[use_default_header]	boolean	false	Whether to use your account's default header instead of what is passed in `header`.

Text Failed to Send

{
  "created_at": "2019-01-01T10:02:00+00:00",
  "event": "text.failed",
  "production": true,
  "data": {
    "id": 1284018929,
    "status": "FAILED",
    "sent_at": "2019-01-01T10:02:00+00:00",
    "text": "Hey we have a great service coming up tomorrow!",
    "to": "+12005551234",
    "from": "97000",
    "account": {
      "id": 1000
    },
    "media": [
      {
        "url": "https://clearstream.io/logo.png",
        "mime_type": "image/png"
      }
    ]
  }
}

Whenever an outgoing text fails to send, this event is triggered. Details of the text including a unique ID and when delivery was attempted are included in the JSON payload.